SpeakshelfAbout this policy
The Productive Pixel Limited operates Speakshelf. This policy explains how we handle personal information when you use speakshelf.com and the Speakshelf app in ChatGPT.
Information we collect
When you use the catalogue, we receive your search terms, filter choices, language preferences and sample selections. In ChatGPT, we receive the requests sent to our app to search the catalogue or play a sample.
We also receive technical information, including IP addresses, request logs, and device and browser information. If you contact us, we receive your email address and the information you include in your message.
How we use information
We use catalogue requests to find voices, display results and provide audio samples. Technical information helps us operate the service, resolve errors and prevent misuse. We use correspondence to answer enquiries and provide support.
Website analytics and cookies
The website uses Google Analytics and Mixpanel to understand visits, searches, filter choices and sample playback. These tools use cookies and similar browser storage and collect information about your device, browser and activity on the site.
Mixpanel also allows us to review recordings of interactions within our website, such as page navigation, clicks and scrolling, to identify usability problems. The Speakshelf app in ChatGPT does not load these website analytics tools.
Service providers and other services
We use service providers for hosting, audio delivery, email and analytics. They receive information needed to carry out those functions. When you play a sample, the service hosting the audio receives the request information needed to deliver it.
ChatGPT and services you visit through links have their own privacy policies. We may also disclose information where required by law or where necessary to address misuse or establish, exercise or defend legal claims.
Data retention
Service logs held in our default logging store are retained for 30 days.
Your rights
Depending on the law that applies, you may request access to your personal information, correction of inaccurate information, deletion, restriction of processing or a portable copy of your data.
You may also object to processing and withdraw consent where we rely on it. To make a request, email hi@speakshelf.com. You can also complain to a competent data protection authority.
Changes to this policy
We may update this policy as the service or our data practices change. We will show the date of the latest update and provide further notice where required by law.
Contact
For questions about this policy or your personal information, email hi@speakshelf.com.
Company details are available on The Productive Pixel's contact page